Shipping policy

Delivery and payment

Shipping costs

- The cost of an Express shipment in Italy (from 1 to 4 working days) is € 3.90 * (VAT included).

- The cost of a Standard Shipping in Europe (from 3 to 6 working days) is € 15.00 ** (VAT included)

- The cost of a Standard Shipping in the Rest of the World (from 4 to 10 working days) is € 20.00 ** (VAT included)

* (Free Shipping for Orders in Italy with a total cost of € 50.00 or more).

** (For more information on delivery times, request an Express shipping in Europe or the rest of the world and know the extra costs, please contact customer service)

The cost of shipping is calculated and applied automatically at the time of payment.

1 .The Customer is required to pay the consideration for the products ordered, including the amount of shipping costs, at the same time as the order is placed. In case of non-acceptance of the order, N.E.E. will send an e-mail to the e-mail address provided by the Customer at the time of registration, communicating that the contract is not concluded and the reasons for which the purchase order has not been processed, and will refund the Customer the amount already paid.
2. The shipment of the ordered products will take place within three days of sending the order confirmation. In any case, the products will be delivered within the legal deadline.
3. If N.E.E. could not provide for the delivery within the legal term referred to above and the Customer has not agreed with N.E.E. an additional deadline for delivery, the purchase shall be considered canceled with consequent reimbursement to the Customer, within 30 days from the day following that of sending the order, of the amounts paid by the latter in execution of the contract.